Technical Communication: The Root of Service Success Outdated service manuals. Duplicate content. Incorrect parts numbers. Obscure, misleading instructions. These and other technical communication problems have a direct impact on customer operations. They persist because your illustrators, writers, and editors do not have the resources to: Automatically update content in conjunction with product development changes. Manage technical content originating from multiple sources. Cost-effectively deliver up-to-date documentation to customers and service personnel.
Deliver Accurate, Digestible Technical Content...
PTC’s Service & Parts Information solution is a suite of technical communication software that enables your team to:
Create 3D technical illustrations and animations directly from engineering CAD files.
Reuse technical content across service manuals, parts catalogs, and other publications.
Organize service information from multiple sources.
Author documentation based on DITA and S1000D standards.
Deliver publications across print, web, and mobile.
